Shipping policy
Shipping Policy
Last Updated: August 8, 2026
At HappyHarvest, we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our store.
1. Order Processing
Orders are typically processed within 1–3 business days after your order has been successfully placed.
Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, promotions, or holidays, processing times may take slightly longer.
Once your order has been shipped, you will receive a confirmation email containing tracking information when available.
2. Shipping Destinations
HappyHarvest currently ships orders to customers worldwide, subject to shipping availability for the destination country.
Some locations may have shipping restrictions or may not be serviceable by our shipping partners. If we are unable to ship to your selected address, we will contact you as soon as possible.
3. Shipping Costs
Shipping charges are calculated and displayed at checkout based on your shipping destination, order details, and the available shipping method.
Any applicable shipping costs will be shown before you complete your purchase.
4. Delivery Times
Estimated delivery times may vary depending on your location, shipping method, carrier, customs processing, and other circumstances beyond our control.
As a general estimate, orders typically arrive within 5–10 business days after shipment, although some destinations may require additional time.
Delivery estimates are not guaranteed and may be affected by carrier delays, customs clearance, weather, holidays, or other unforeseen circumstances.
5. Order Tracking
When tracking information is available, it will be provided to you by email after your order has been shipped.
Please allow some time for tracking information to become active after the shipping carrier receives and scans your package.
6. Customs, Duties, and Taxes
For international orders, your package may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for any customs duties, import taxes, or other fees charged by their local authorities.
HappyHarvest does not control these charges and cannot guarantee whether or how much you may be charged.
7. Shipping Delays
Although we work with shipping providers to deliver orders within the estimated timeframe, delays can occasionally occur.
HappyHarvest is not responsible for delays caused by circumstances outside our reasonable control, including:
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Carrier delays
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Severe weather
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Natural disasters
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Customs processing
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Public holidays
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Incorrect or incomplete shipping information
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Transportation disruptions
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Other unforeseen circumstances
If your order appears to be significantly delayed, please contact our support team and we will assist you in checking its status.
8. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address when placing an order.
If you notice that your shipping information is incorrect, please contact us as soon as possible at support@tryhappyharvest.shop.
We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
HappyHarvest is not responsible for packages delivered to an incorrect address provided by the customer.
9. Lost, Stolen, or Damaged Packages
If your package is shown as delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.
If you believe your package has been lost, stolen, or damaged during transit, please contact us at support@tryhappyharvest.shop so we can assist you.
For damaged packages, we may request photographs of the package and the damaged items to help us investigate the issue.
10. Contact Us
If you have questions about your order or our Shipping Policy, please contact us:
Nexora Shop LLC
Trading Name: HappyHarvest
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Phone: +1 917-352-8620
Email: support@tryhappyharvest.shop
We are happy to assist you with any shipping-related questions or concerns.